Using SharePoint Alerts for AD Groups

It may often appear that someone wants to inform a group of people about new or edited entries in a SharePoint list. Using the SharePoint Alerts in combination with AD Groups is therefore a good idea. But sometimes it does not send an email. You should consider the following points in order to get it working.

Configure the AD Group right

  1. Create AD Group and add an E-Mail Adress. You should not use dashes (‘-‘) in your group name. It should be an e-mail enabled group.
  2. Change Group Type from Distribution to Security Group Type
  3. Created Group needs at least read permission (like visitor group) in your SharePoint site. Alerts won’t be send if they don’t have reading permissions.
  4. If you’re missing alerts for special items, check if the are checked-in properly or if you need to approve them.

Other points

If it is not working now, there are some more possibilities.

  • Is the mail server settings in your SharePoint Central Administration configured correctly? If you receive other mails from your system it should be.
  • Did you get an E-mail as you configured the Alert in your SharePoint list?
  • When you send an E-Mail to the AD Group, does everybody get this mail?
  • Do the group members have read access to your items or does all items have their own permissions?

Hope this helps to get it working.

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About Karsten Schneider 312 Articles
Consultant for Microsoft 365 Applications with a strong focus in Teams, SharePoint Online, OneDrive for Business as well as PowerPlatform with PowerApps, Flow and PowerBI. I provide Workshops for Governance & Security in Office 365 and Development of Solutions in the area of Collaboration and Teamwork based on Microsoft 365 and Azure Cloud Solutions. In his free time he tries to collect tipps and worthy experience in this blog.

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